HSLS Document Delivery Offers More with ILLiad

HSLS Document Delivery allows library users to order copies of journal articles, book chapters and conference proceedings, as well as original items such as books and theses.  If requested materials are not held by HSLS, the document delivery department requests such items from other institutions across the country.  Over the past year, more than 1,400 HSLS patrons have used the services offered through HSLS Document Delivery.To facilitate document delivery orders, HSLS will soon be introducing the electronic system ILLiad, (InterLibrary Loan Internet accessible database) which streamlines the submission process.

With ILLiad, users register once by entering their name, address, account and other personal information. The system will remember entered information and preferences, eliminating the need to re-type information each time an item is requested.

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Once logged in, users can submit and review the status of requests, change their profiles, renew items, and receive electronically delivered documents through one simple Web interface. 
ILLiad also will allow articles to be ordered more conveniently from common HSLS databases such as MEDLINE, CINAHL and PsycINFO by using the "Order through HSLS Document Delivery" link.  In addition, ILLiad stores all data regarding item requests in a searchable database, so document delivery staff can provide timely responses to user inquiries.

ILLiad will be available to HSLS patrons in the coming weeks.  For questions about document delivery services, visit <www.hsls.pitt.edu/services/documentdelivery>.  For questions or feedback regarding the new ILLiad system, please contact Renae Barger, head of Access Services, at rbarger@pitt.edu.

--Renae Barger


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