Service Level Turnaround Time* Fee
Regular Copy 1-2 working days if in HSLS collections,
3-7 working days if requested from other libraries.
Fully subsidized
(no charge)
Rush or Priority Copy Within 24 hours. To ensure rush or priority service, place your request online, then call 412-648-2037 with the TN:# (transaction number). Fully subsidized
(no charge)
Books 1-5 working days if in HSLS collections,
3-7 working days if in other Pitt libraries,
5-12 working days if requested from other libraries.
Fully subsidized
(no charge)

*These are typical turnaround times. Please note that we can not guarantee a time frame as some requests may take longer depending on the availability of the requested material and the lending library.