E-books: Health Services
Assessing change : evaluating cultural competence education and training / Association of American Medical Colleges.
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Basic ICD-10-CM/PCS coding / Lou Ann Schraffenberger. 2013 edition.
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Big data and health analytics / edited by Katherine Marconi, Harold Lehmann.
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Bright futures : guidelines for health supervision of infants, children, and adolescents / editors, Joseph F. Hagan, Jr., MD, FAAP, Judith S. Shaw, EdD, MPH, RN, FAAP, Paula M. Duncan, MD, FAAP ; supported, in part, by US Department 4th ed.
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Case manager's handbook / Catherine M. Mullahy, RN, BS, CRRN, CCM, Mullahy & Associates, LLC, Huntington, New York. Fifth edition.
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Cleveland Clinic way : lessons in excellence from one of the world's leading healthcare organizations / Toby Cosgrove.
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Clinical decision support : the road to broad adoption / edited by Rober A. Greenes. Second edition.
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Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience / edited by Adrienne Boissy, Timothy Gilligan.
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Community-based health literacy interventions : proceedings of a workshop / Joe Alper, rapporteur ; Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Health and Medicine Division, National Academies of Sciences, Enginee
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Comparative health systems : a global perspective / [edited by] James Johnson, Carleen Stoskopf, Leiyu Shi. 2nd ed.
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Comprehensive care of the transgender patient / Cecile A. Unger. First edition.
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Comprehensive medical assisting : administrative and clinical competencies / Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie A. Morris, Cindy Correa. Sixth edition.
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Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy. Second edition.
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Crossing the quality chasm : a new health system for the 21st century / Committee on Quality Health Care in America, Institute of Medicine.
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Cultural diversity in health and illness / Rachel E. Spector. 7th ed.
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Death gap : how inequality kills / David A. Ansell.
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Delivering health care in America : a systems approach / Leiyu Shi, Douglas A. Singh. Seventh edition.
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Developing occupation-centered programs with the community / Linda S. Fazio.Third edition.
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Dunn & Haimann's healthcare management / Rose T. Dunn. Tenth edition.
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Effective health care supervisor / Charles R. McConnell. Ninth edition.
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Essentials of health, culture, and diversity : understanding people, reducing disparities / Mark Edberg. 1st ed.
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Essentials of health economics / Diane M. Dewar, PhD, Department of Public Health Policy, Management and Behavior, Department of Economics, School of Public Health, University of Albany - State University of New York, Albany, New York, Director, InstituteSecond edition.
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Essentials of telemedicine and telecare / A.C. Norris.
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Ethics in health administration : a practical approach for decision makers / Eileen E. Morrison. Third edition.
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Fenway guide to lesbian, gay, bisexual, and transgender health / [edited by] Harvey Makadon, MD, Kenneth Mayer, MD, Jennifer Potter, MD, Hilary Goldhammer, MS. 2nd edition
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Fixing medical prices : how physicians are paid / Miriam J. Laugesen.
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Functional performance in older adults / [edited by] Bette Bonder, Vanina Dal Bello-Haas. Fourth edition.
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Fundamentals of health care improvement : a guide to improving your patients' care / Gregory S. Ogrinc, Linda A. Headrick, Amy Barton, Mary Dolansky, Wendy Madigosky, Rebecca (Suzie) Miltner. 3rd edition.
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Fundamentals of law for health informatics and information management / [edited by] Melanie S. Brodnik, Laurie A. Rinehart-Thompson, Rebecca B. Reynolds. Third edition.
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Gapenski's cases in healthcare finance / George H. Pink, Paula H. Song. Sixth edition.
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Guide to health insurance billing / Marie Moisio, MA, RHIA. 4th edition.
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Handbook for rural health care ethics : a practical guide for professionals / edited by William A. Nelson.
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Handbook of health survey methods / edited by Timothy P. Johnson.
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Handbook of home health care administration / [edited by] Marilyn D. Harris. Sixth edition.
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Health care administration : managing organized delivery systems / [edited by] Lawrence F. Wolper. 5th ed.
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Health care finance and the mechanics of insurance and reimbursement / Michael K. Harrington, MSHA, RHIA, CHP, Faculty, Department of Health Administration, St. Joseph's College of Maine, Standish, Maine.
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Health care management and the law / Donna K. Hammaker, Thomas M. Knadig. Second edition.
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Health information management : concepts, principles, and practice / Pamela Oachs, MA, RHIA, CHDA, FAHIMA, Amy Watters, EdD, RHIA, FAHIMA [volume editors] 5th edition.
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Health information management technology : an applied approach / Nanette B. Sayles, Leslie L. Gordon, volume editors. Fifth edition.
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Health insurance and managed care : what they are and how they work / Peter R. Kongstvedt, MD, FACP, Senior Health Policy Faculty, Department of Health Administration and Policy, George Mason University, Fairfax, VA, Principal, P. R. Kongstvedt Company, LFifth edition.
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Health policy issues : an economic perspective / Paul J. Feldstein. Seventh edition.
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Health promotion and aging : practical applications for health professionals / David Haber, PhD. Eighth edition.
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Healthcare quality book : vision, strategy, and tools / Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, and Scott B. Ransom, editors. Third edition.
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Healthcare strategic planning / John M. Harris, editor ; contributing authors, Katherine Cwiek, Carol N. Davis, Mark J. Dubow, Scott Stuecher. Fourth edition.
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Healthy China 2020 : strategic research report / editor-in-chief, Chen Zhu ; director, Chen Zhu ; associate director, Chen Wen, Dai Tao, Hu Shanlian ; member, Chen Xianyi [and 6 others].
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High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience / Jody Hoffer Gittell.
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High reliability organizations : a healthcare handbook for patient safety & quality / Cynthia Oster, PhD, MBA, APRN, ACNS-BC, ANP, Jane Braaten, PhD, APRN, CNS, ANP, CPPS ; foreword by Jane Barnsteiner.
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HIPAA plain & simple : after the final rule / Carolyn P. Hartley, Edward D. Jones III ; foreword by Louis W. Sullivan. Third edition.
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Human resources in healthcare : managing for success / Bruce J. Fried and Myron D. Fottler, editors. Fourth edition.
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ICD-10-CM : clinical modification (2020) / Centers for Medicare and Medicaid Services, National Center for Health Statistics.
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ICD-10-PCS : an applied approach / Lynn Kuehn.
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ICD-10-PCS : procedure coding system (2020) / Centers for Medicare and Medicaid Services, National Center for Health Statistics.
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Implementing curricular and institutional climate changes to improve health care for individuals who are LGBT, gender nonconforming, or born with DSD : a resource for medical educators / edited for the AAMC by Andrew D. Hollenbach, K1st ed.
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Improving patient care : the implementation of change in health care / edited by Richard Grol, Michel Wensing, Martin Eccles and David Davis. Second edition.
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Innovator's prescription : a disruptive solution for health care / Clayton M. Christensen, Jerome H. Grossman, M.D., Jason Hwang, M.D.
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Investment in health : social and economic returns.
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Jonas and Kovner's health care delivery in the United States / James R. Knickman, Anthony R. Kovner, editors ; Steven Jonas, founding editor. 11th edition.
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Jonas' introduction to the U.S. health care system / Raymond L. Goldsteen, Karen Goldsteen, Benjamin Goldsteen. Eighth edition.
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Law of healthcare administration / J. Stuart Showalter. Eighth edition.
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Lean Six Sigma for hospitals : improving patient safety, patient flow and the bottom line / Jay Arthur. 2nd edition.
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Lesbian, gay, bisexual, and transgender healthcare : a clinical guide to preventive, primary, and specialist care / Kristen L. Eckstrand, Jesse M. Ehrenfeld, editors.
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Making the right moves : a practical guide to scientific management for postdocs and new faculty. 2nd edition
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Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.
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Management principles for health professionals / Joan Gratto Liebler, MA, MPA, RHIA, Professor Emerita, Health Information Management, Temple University, Philadelphia, Pennsylvania, Charles R. McConnell, MBA, CM, Consultant, Human Resources and Health CarSeventh edition.
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Manual of healthcare leadership : essential strategies for physician and administrative leaders / Donald N. Lombardi, Anthony D. Slonim.
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McCarthy's introduction to health care delivery : a primer for pharmacists / [edited by] Kimberly S. Plake, Kenneth W. Schafermeyer ; [founding editor], Robert L. McCarthy. Sixth edition.
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Medical management of vulnerable and underserved patients : principles, practice, and populations / [edited by] Talmadge E. King, Jr., Margaret B. Wheeler [and 5 others]. Second edition.
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Optimizing patient flow : advanced strategies for managing variability to enhance access, quality, and safety / edited by Eugene Litvak.
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Patient education : a practical approach / Richard D. Muma, Barbara Ann Lyons. 2nd ed.
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Performance improvement for healthcare : leading change with lean, Six sigma, and constraints management / Bahadir Inozu [and others].
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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / Joseph A. Michelli.
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Principles of CPT coding / American Medical Association. 9th Edition
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Principles of healthcare reimbursement / Anne B. Casto, RHIA, CCS. Sixth edition.
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Principles of healthcare reimbursement / Anne B. Casto, RHIA, CCS and Elizabeth Forrestal, PhD, RHIA, CCS, FAHIMA. Fifth edition.
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Public health communication : critical tools and strategies / [edited by] Claudia F. Parvanta, David E. Nelson, Richard N. Harner.
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Quality health care : a guide to developing and using indicators / Robert C. Lloyd. Second edition.
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Quantum leadership : creating sustainable value in health care / Tim Porter-O'Grady, Kathy Malloch ; case studies prepared by Jaynelle F. Stichler. Fifth edition.
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Refugee health care : an essential medical guide / Aniyizhai Annamalai, editor.
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Rural mental health : issues, policies, and best practices / K. Bryant Smalley, Jacob C. Warren, Jackson P. Rainer, editors.
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Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino.
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Social media in clinical practice / Bertalan Meskó.
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Student mental health : a guide for psychiatrists, psychologists, and leaders serving in higher education / edited by Laura Weiss Roberts. First edition.
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Sultz & Young's health care USA : understanding its organization and delivery / Kristina M. Young, Philip J. Kroth. Ninth edition.
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Surgical patient safety : a case-based approach / editor, Philip F. Stahel.
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Toward sustainable transitions in healthcare systems.
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Transcultural health care : a culturally competent approach / [edited by] Larry D. Purnell. 4th ed.
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Understanding medical professionalism / Wendy Levinson, Shiphra Ginsburg, Frederic W. Hafferty, Catherine R. Lucey.
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Well-managed healthcare organization / Kenneth R. White, John R. Griffith. Eighth edition.
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