E-books: Health Services

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Assessing change : evaluating cultural competence education and training / Association of American Medical Colleges.

Ballweg's physician assistant : a guide to clinical practice / senior editors, Tamara S. Ritsema, Darwin L. Brown, Daniel T. Vetrosky; associate editors, Bettie Coplan, Michael J. MacLean, Joseph Zaweski; editor emeritus, Ruth Ballweg.Seventh edition.

Basic ICD-10-CM/PCS coding / Lou Ann Schraffenberger.2013 edition.

Big data and health analytics edited by Katherine Marconi, Harold Lehmann.

BPHC Uniform Data System manual for use with calendar year 2004 UDS data.2004 rev.

Bright futures guidelines for health supervision of infants, children, and adolescents / editors, Joseph F. Hagan, Jr., MD, FAAP, Judith S. Shaw, EdD, MPH, RN, FAAP, Paula M. Duncan, MD, FAAP ; supported, in part, by US Department of Health and Human Services, Health Resources and Services Administration, Maternal and Child Health Bureau.4th ed.

Caring for the vulnerable : perspectives in nursing theory, practice, and research / Mary de Chesnay, PHD, RN, PMHCNS-BS, FAAN, Barbara A. Anderson, DRPH, RN, CNM, FACNM, FAAN.Fifth edition.

Case manager's handbook / Catherine M. Mullahy, RN, BS, CRRN, CCM, Mullahy & Associates, LLC, Huntington, New York.Fifth edition.

Cleveland Clinic way : lessons in excellence from one of the world's leading healthcare organizations / Toby Cosgrove.

Cochrane handbook for systematic reviews of interventions / edited by Julian P.T. Higgins, James Thomas, Jacqueline Chandler, Miranda Cumpston, Tianjing Li, Matthew J. Page, Vivian A. Welch.Second edition.

Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience / edited by Adrienne Boissy, Timothy Gilligan.

Community-based health literacy interventions : proceedings of a workshop / Joe Alper, rapporteur ; Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Health and Medicine Division, National Academies of Sciences, Engineering, and Medicine.

Comparative health systems a global perspective / [edited by] James Johnson, Carleen Stoskopf, Leiyu Shi.2nd ed.

Complete RHIT and RHIA Prep

Comprehensive care of the transgender patient / Cecile A. Unger.First edition.

Comprehensive medical assisting : administrative and clinical competencies / Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie A. Morris, Cindy Correa.Sixth edition.

Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy.Second edition.

Crossing the quality chasm : a new health system for the 21st century / Committee on Quality Health Care in America, Institute of Medicine.

Cultural diversity in health and illness Rachel E. Spector.7th ed.

Current procedure codes with RVUs.

Death gap : how inequality kills / David A. Ansell.

Delivering health care in America a systems approach / Leiyu Shi, Douglas A. Singh.Seventh edition.

Developing occupation-centered programs with the community / Linda S. Fazio.Third edition.

Dunn & Haimann's healthcare management / Rose T. Dunn.Tenth edition.

Effective health care supervisor / Charles R. McConnell.Ninth edition.

Empathy : real stories to inspire and enlighten busy clinicians / Daniel E. Epner.

Essentials of health economics / Diane M. Dewar, PhD, Department of Public Health Policy, Management and Behavior, Department of Economics, School of Public Health, University of Albany - State University of New York, Albany, New York, Director, Institute for Health System Evaluation, University at Albany, State University of New York, Albany, New York.Second edition.

Essentials of health, culture, and diversity : understanding people, reducing disparities / Mark Edberg, PhD, Professor, Department of Prevention and Community Health, Milken Institute School of Public Health, Secondary Appointments, Department of Anthropology and Elliott School of International Affairs, The George Washington University Washington, DC.Second edition.

Essentials of health, culture, and diversity understanding people, reducing disparities / Mark Edberg.1st ed.

Essentials of healthcare management : cases, concepts, and skills / Leigh W. Cellucci, Michael R. Meacham, Tracy J. Farnsworth.Second edition.

Essentials of telemedicine and telecare A.C. Norris.

Ethics in health administration : a practical approach for decision makers / Eileen E. Morrison.Third edition.

Evidence-based management : how to use evidence to make better organizational decisions / Eric Barends and Denise Rousseau.First edition.

Fenway guide to lesbian, gay, bisexual, and transgender health / [edited by] Harvey Makadon, MD, Kenneth Mayer, MD, Jennifer Potter, MD, Hilary Goldhammer, MS.2nd edition

Finding what works in health care standards for systematic reviews / Committee on Standards for Systematic Reviews of Comparative Effectiveness Research, Board on Health Care Services ; Jill Eden ... [et al.], editors.

Fixing medical prices : how physicians are paid / Miriam J. Laugesen.

Functional performance in older adults / [edited by] Bette Bonder, Vanina Dal Bello-Haas.Fourth edition.

Fundamentals of health care improvement : a guide to improving your patients' care / Gregory S. Ogrinc, Linda A. Headrick, Amy Barton, Mary Dolansky, Wendy Madigosky, Rebecca (Suzie) Miltner.3rd edition.

Fundamentals of law for health informatics and information management / [edited by] Melanie S. Brodnik, Laurie A. Rinehart-Thompson, Rebecca B. Reynolds.Third edition.

Gapenski's cases in healthcare finance / George H. Pink, Paula H. Song.Sixth edition.

Global health 101 / Richard Skolnik.Fourth edition.

Guide to health insurance billing / Marie Moisio, MA, RHIA.4th edition.

Handbook for rural health care ethics a practical guide for professionals / edited by William A. Nelson.

Handbook of health survey methods / edited by Timothy P. Johnson.

Handbook of home health care administration / [edited by] Marilyn D. Harris.Sixth edition.

Health care administration managing organized delivery systems / [edited by] Lawrence F. Wolper.5th ed.

Health care finance and the mechanics of insurance and reimbursement Michael K. Harrington, MSHA, RHIA, CHP, Faculty, Department of Health Administration, St. Joseph's College of Maine, Standish, Maine.

Health care management and the law / Donna K. Hammaker, Thomas M. Knadig.Second edition.

Health care operations management : a systems perspective / James Langabeer II, Jeffrey Helton.Third edition.

Health information management : concepts, principles, and practice.Sixth edition /

Health information management technology : an applied approach / Nanette B. Sayles, Leslie L. Gordon, volume editors.Fifth edition.

Health insurance and managed care : what they are and how they work / Peter R. Kongstvedt, MD, FACP, Senior Health Policy Faculty, Department of Health Administration and Policy, George Mason University, Fairfax, VA, Principal, P. R. Kongstvedt Company, LLC, McLean, VA.Fifth edition.

Health policy issues : an economic perspective / Paul J. Feldstein.Seventh edition.

Health promotion and aging : practical applications for health professionals / David Haber, PhD.Eighth edition.

Health systems thinking : a primer / James A. Johnson, Douglas E. Anderson, Caren C. Rossow.

Healthcare quality book : vision, strategy, and tools / Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, and Scott B. Ransom, editors.Third edition.

Healthcare strategic planning / John M. Harris, editor ; contributing authors, Katherine Cwiek, Carol N. Davis, Mark J. Dubow, Scott Stuecher.Fourth edition.

Healthy China 2020 : strategic research report / editor-in-chief, Chen Zhu ; director, Chen Zhu ; associate director, Chen Wen, Dai Tao, Hu Shanlian ; member, Chen Xianyi [and 6 others].

High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience / Jody Hoffer Gittell.

High reliability organizations : a healthcare handbook for patient safety & quality / Cynthia Oster, PhD, MBA, APRN, ACNS-BC, ANP, Jane Braaten, PhD, APRN, CNS, ANP, CPPS ; foreword by Jane Barnsteiner.

HIPAA plain & simple : after the final rule / Carolyn P. Hartley, Edward D. Jones III ; foreword by Louis W. Sullivan.Third edition.

Human resources in healthcare : managing for success / Bruce J. Fried and Myron D. Fottler, editors.Fourth edition.

ICD-10-CM clinical modification (2022)10th ed.

ICD-10-PCS : an applied approach / Lynn Kuehn.

ICD-10-PCS : procedure coding system (2022) / Centers for Medicare and Medicaid Services (U.S.); National Center for Health Statistics (U.S.).

Implementing curricular and institutional climate changes to improve health care for individuals who are LGBT, gender nonconforming, or born with DSD a resource for medical educators / edited for the AAMC by Andrew D. Hollenbach, Kristen L. Eckstrand, Alice Dreger.1st ed.

Improving patient care : the implementation of change in health care / edited by Richard Grol, Michel Wensing, Martin Eccles and David Davis.Second edition.

Innovator's prescription : a disruptive solution for health care / Clayton M. Christensen, Jerome H. Grossman, M.D., Jason Hwang, M.D.

Investment in health social and economic returns.

Jonas and Kovner's health care delivery in the United States / James R. Knickman, Anthony R. Kovner, editors ; Steven Jonas, founding editor.11th edition.

Jonas' introduction to the U.S. health care system / Raymond L. Goldsteen, Karen Goldsteen, Benjamin Z. Goldsteen.Ninth edition.

Just health : treating structural racism to heal America.

Law of healthcare administration / J. Stuart Showalter.Eighth edition.

Lean Six Sigma for hospitals : improving patient safety, patient flow and the bottom line / Jay Arthur.2nd edition.

Lesbian, gay, bisexual, and transgender healthcare : a clinical guide to preventive, primary, and specialist care / Kristen L. Eckstrand, Jesse M. Ehrenfeld, editors.

Making the right moves : a practical guide to scientific management for postdocs and new faculty.2nd edition

Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.

Management principles for health professionals / Joan Gratto Liebler, MA, MPA, RHIA, Professor Emerita, Health Information Management, Temple University, Philadelphia, Pennsylvania, Charles R. McConnell, MBA, CM, Consultant, Human Resources and Health Care Management, Ontario, New York.Seventh edition.

Manual of healthcare leadership : essential strategies for physician and administrative leaders / Donald N. Lombardi, Anthony D. Slonim.

McCarthy's introduction to health care delivery : a primer for pharmacists / [edited by] Kimberly S. Plake, Kenneth W. Schafermeyer ; [founding editor], Robert L. McCarthy.Sixth edition.

Mclaughlin and Kaluzny's continuous quality improvement in health care / Julie K. Johnson, William A. Sollecito.Fifth edition.

Measuring ROI in healthcare : tools and techniques to measure the impact and ROI in healthcare improvement projects and programs / Victor V. Buzachero [and others].

Medical management of vulnerable and underserved patients : principles, practice, and populations / [edited by] Talmadge E. King, Jr., Margaret B. Wheeler [and 5 others].Second edition.

Optimizing patient flow : advanced strategies for managing variability to enhance access, quality, and safety / edited by Eugene Litvak.

Patient education a practical approach / Richard D. Muma, Barbara Ann Lyons.2nd ed.

Performance improvement for healthcare : leading change with lean, Six sigma, and constraints management / Bahadir Inozu [and others].

PeriAnesthesia nursing core curriculum : preprocedure, phase I and phase II, PACU nursing / ASPAN, American Society of PeriAnesthesia Nurses ; editors, Lois Schick, Pamela E. Windle.Fourth edition.

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / Joseph A. Michelli.

Principles of CPT coding / American Medical Association.9th Edition

Principles of healthcare reimbursement and revenue cycle management / Anne B. Casto, RHIA, CCS, and Susan White, PhD, RHIA, CHDA.7th ed.

Public health communication : critical tools and strategies / [edited by] Claudia F. Parvanta, David E. Nelson, Richard N. Harner.

Quality health care : a guide to developing and using indicators / Robert C. Lloyd.Second edition.

Quantum leadership : creating sustainable value in health care / Nancy M. Albert, Sharon H. Pappas, Tim Porter-O'Grady, Kathy Malloch.Sixth edition.

Refugee health care : an essential medical guide / Aniyizhai Annamalai, editor.

Resource directory for older people

Rural mental health issues, policies, and best practices / K. Bryant Smalley, Jacob C. Warren, Jackson P. Rainer, editors.

Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino.

Social media in clinical practice Bertalan Meskó.

Student mental health : a guide for psychiatrists, psychologists, and leaders serving in higher education / edited by Laura Weiss Roberts.First edition.

Sultz & Young's health care USA : understanding its organization and delivery / Kristina M. Young, Philip J. Kroth.Ninth edition.